1. MooTon Group Privacy Statement
MooTon Group and its subsidiaries and affiliates (“MooTon Group” “Company”, “we”, or “our”) are committed to respecting and protecting your privacy and personal information. We recognize the need for appropriate protection and management of the data we collect about you in accordance with applicable privacy laws. This Privacy Statement (the “Statement”) explains our practices with respect to the data we collect or learn about you regardless of the format (“Personal Information”). This includes Personal Information collected:
When you purchase our products;
When you provide your Personal Information to us directly;
When you interact with us through our website, through social media, or at an event;
Through business relationships you or your organization maintain with us; or
When you request marketing or promotional materials from us.
We encourage you to review this Statement to understand how we collect, process, use, share, and safeguard your Personal Information. This Statement does not apply to MooTon Group employees, temporary employees, contractors, or employment candidates.
2. Sections / Quick Links
What is Personal Information
Personal Information We May Collect
Ways We Collect Personal Information
How We Use Your Personal Information
Disclosure of Your Personal Information to Third Parties
Cross-Border Transfer of Your Personal Information
How We Protect Your Personal Information
How Long We Retain Your Personal Information
Your Rights and Choices
Changes to this Statement
Non-Discrimination and Non-Retaliation
Disclosure of Your Personal Information for Marketing
Other Important Information about Our Services
How to Contact Us or Submit a Request
3. What is Personal Information
Personal Information is any data element that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual. Examples of Personal Information include: a name, an identification number, location data, financial information, or an online identifier.
4. Personal Information We May Collect
We strive to only collect Personal Information that is relevant to achieve the purpose(s) for which it was collected, and to keep all Personal Information accurate and reliable for its intended purpose. We may collect the following types of Personal Information, either directly or indirectly, through our websites, mobile applications, devices, dealers, wholesalers, marketing events, or other means to provide you with equipment, services, support, and related information:
Category | Example Data Elements | Collection Source(s)
Identifiers | Name, alias, online identifier, Internet Protocol address, and similar identifiers | Individual, Individual’s Device(s), Service Provider(s), Reseller(s) / Distributor(s), Sales Representative(s), Publicly Available Sources
Demographic Information | Mailing address, billing address, telephone, and email address | Individual, Service Provider(s), Reseller(s) / Distributor(s), Sales Representative(s), Publicly Available Sources
Financial Information | Bank account number, credit card number, debit card number, tax and credit history, and similar financial information | Individual, Service Provider(s)
Commercial Information | Information about products or services purchased, obtained, or considered, or other purchasing or consuming histories related to our products and services. | Individual, MooTon Group, Service Provider(s), Reseller(s) / Distributor(s), Sales Representative(s)
Internet or Mobile Application Activity | Browsing history, search history, information on an interaction with our website, application, or advertisement. | Individual, Individual’s Device(s), Service Provider(s)
Sensory Data | Audio, electronic, visual, and similar information, such as call recordings and surveillance images | MooTon Group, Service Provider(s)
Geolocation Data | Physical location associated with certain marketing campaign, such geofencing. | Individual, Individual’s Device(s), Service Provider(s)
Device Data | Data obtained from devices including device identifiers, configuration, usage, service needs, and performance. | Individual, Individual’s Device(s)
5. Ways We Collect Personal Information
We may collect Personal Information from and about you from a variety of sources, including when you provide it to us directly; automatically when visit our website or use our mobile applications; interact with us on social media; or register or use our products or services.
Information You Share with Us: we collect Personal Information when you provide it to us directly, such as through our business interactions with you; when you contact us with questions, requests, or complaints; or when you interact with us on our website or through social media. For example, if you visit our website to register a product, we may ask that you provide us your name, contact information, and product identifying information.
Information Collected through a Service Provider: we may collect your Personal Information through one of our trusted service providers that supports our marketing and advertising initiatives. For example, MooTon Group may engage a service provider that helps identify potential customer leads and delivers limited information about that lead to us for initial interaction.
Information Collected Automatically: we collect Personal Information automatically when you visit our website through commonly utilized logging and analytics tools, including the use of cookies. We use cookies and other analytical tools to personalize and enhance your experience on our website or our mobile applications, to collect data about your visit to our website or your use of our mobile applications, to help diagnose problems with our servers or software, to administer and improve our website and our other online services, to market and advertise our products and services, to evaluate the effectiveness of our marketing and advertising campaigns, to permit analytics providers to gather information about your visit or use of our online services, and to gather broad demographic information about our users.
Information Obtained from Third Parties: we may collect Personal Information from third-party sources, such as through your interactions with us on social media, through industry or trade associations, and through public agencies or platforms.
You have choices about certain information we collect. When you are asked to provide your Personal Information, you may decline to do so; but if you choose not to provide your Personal Information that is necessary for us to provide any aspect of our products or services, you may not be able to use them.
To the extent that you provide us Personal Information related to another individual, you warrant that you have the right to provide such Personal Information, and you will be fully responsible for any liability arising for any such use of Personal Information, including indemnifying MooTon Group from any such liability.
Finally, we may collect data that is not identifiable to you or otherwise associated with you, such as aggregated or anonymized data, and is not, therefore, Personal Information. To the extent this information is stored or associated with your Personal Information, we will treat it as Personal Information; otherwise, it is not subject to this Statement.
6. How We Use Your Personal Information
We use your Personal Information to provide our products and render our services to you, to respond to your inquiries or requests for information, and to support our business and internal processes, such as our marketing or advertising initiatives or product development and improvements.
We may use your Personal Information for one or more of the following purposes:
to provide services requested and administer product registration, warranties, and inquiries;
to support our internal business activities, such as marketing, product and service development and improvement, and dissemination of information;
to contact you about MooTon Group products, services, news, and events, offers, or other promotions;
to promote our products and services, including through product reviews, ratings, and other marketing, advertising, and promotional efforts;
to enable MooTon Group to comply with laws, regulations, or legal requests, including to enforce this Statement;
to support certain internal processes to ensure protection of property and interests, including fraud detection, internal auditing, supporting internal and external investigations, and conducting security assessments;
to enable you to contact MooTon Group, and for us to respond to you;
to install, develop, maintain, and improve our equipment, products, services, and our websites.
7. Disclosure of Your Personal Information to Third Parties
We share your Personal Information among our affiliates and with our service providers that help us manage and maintain our relationship with you, such as affiliated sales representatives and distributors; however, we have not and do not sell your Personal Information to third parties.
We share Personal Information as follows:
Among our affiliates and subsidiaries that share infrastructure, systems, and technology to process your Personal Information.
With service providers, distributors, contractors, and subcontractors to help us establish, maintain, and manage our relationship with you and as necessary for the operation of our business, including to support sales, installation, servicing, technical operations, and improvement of our products and services.
With third-party technology service providers who help us operate our websites and maintain our customer and marketing databases, engage in marketing and advertising initiatives, and deliver communications, among other business-related purposes.
With public authorities, such as law enforcement, as legally required or necessary to protect our rights or the rights of others.
With involved entities in the event of a sale, merger, acquisition, or other transfer of all or any portion of our business or assets.
With other third parties when you request us to do so or when we are required to do so by law.
We do not sell your personal information for monetary compensation; however, some laws broadly define “sale” or “sell”, and certain disclosure activities may, therefore, qualify as a “sale” even though we do not receive financial compensation for the exchange. For example, we share Personal Information with our analytics and marketing partners to gain insights into customer preferences about our products and services, and for sharing advertisements with you based on Personal Information we collect from your activities over time (also known as cross-contextual behavioral advertising or targeted advertising).
In the preceding 12 months, we have “sold” or “shared”, as those terms are broadly defined by law, the following categories of personal information:
Identifiers｜Analytics and marketing partners – Learn about customer trends and interests, personalize digital content, delivery of marketing communications and advertising.
Commercial Information
Internet or Other Similar Network Activity
8. Cross-Border Transfer of Your Personal Information
MooTon Group transfers Personal Information it collects In the EU and the UK to the United States and other countries where it or its service providers conducts business.
MooTon Group relies on Standard Contractual Clauses (SCCs) to comply with relevant data protection laws, such as the EU and the UK General Data Protection Regulation (GDPR), when transferring Personal Information to the United States. EU or UK residents have the right to review the MooTon Group’s intra-company SCCs and can do so by contacting MooTon Group at privacy@xxxx.com.
9. How We Protect Your Personal Information
We use reasonable and appropriate physical, technical, and organizational security measures to protect your Personal Information against manipulation, risks of interception, data loss or corruption, destruction, access by unauthorized persons, viruses, or other harmful programs.
Although we make diligent effort to ensure the protection and security of our network and systems, no method of safeguarding information is completely secure, and we cannot guarantee or warrant the security measures will protect all Personal Information. The security of your data also depends on you. You accept and assume the inherent risks of online communication, including information you transmit to us online.
10. How Long We Retain Your Personal Information
MooTon Group will retain personal data for the period necessary to fulfill the purposes for which it was collected and processed, in line with legal, contractual, and business requirements.
Contractual Obligations: Personal Information will be retained for the duration of the contractual relationship with the individual (e.g., customer, employee, or business partner). After the contract ends, the Personal Information will be kept only as long as required for post-contract obligations (e.g., warranties, support, or invoicing).
Legal Obligations: Personal Information may be retained to comply with legal obligations. This includes data retention mandated by accounting or consumer protection laws, where data must be kept for a specific period.
Legitimate Business Interests: Personal Information may be kept for a reasonable period after the termination of a contract or service to protect MooTon Group’s legitimate business interests, such as resolving disputes, managing legal claims, or improving its business operations.
Data Subject’s Preferences: Where the data subject has consented to receiving marketing communications, Personal Information will be retained until consent is withdrawn or an opt-out right is exercised.
Security and Risk Management: Personal Information may also be retained to ensure ongoing security, auditing, and for the management of risks related to data breaches or other compliance obligations.
11. Your Rights and Choices
Depending on applicable data protection and privacy laws, you may be entitled to a variety of legal rights regarding the collection and processing of your Personal Information, such as the right know the Personal Information we collect and process about you, the right to access or correct such Personal Information, and the right to erasure. If you would like to exercise applicable rights, such as rights of access, deletion, objection to further processing, or opt-out of sale of Personal Information, please see the opt-out form or you can send a request to privacy@xxxx.com.
You may exercise these rights, to the extent they apply to you, by contacting us as outlined at the end of this Privacy Statement. Note, we may request certain additional information to help us authenticate your identity, confirm your country or state of residency, and clarify your requests. We will respond to a valid request within one month of receipt or within three months for complex requests.
Individual rights include:
The right to know, access, correct, or erase your personal data
The right to data portability & restriction of processing
The right to object to marketing and automated decision-making
The right to opt-out of data sharing and targeted advertising
The right to lodge a complaint with local regulatory authorities
You may opt-out of marketing communications at any time via unsubscribe links in emails or contact our privacy mailbox.
12. Changes to this Statement
MooTon Group reserves the right to change the terms of this Statement at any time. If we do make changes, we will take steps to indicate that the Statement has been updated on our official website: www.mootongroup.com.
13. Non-Discrimination and Non-Retaliation
We respect your rights, and we will never discriminate or retaliate against you or the business with which you are associated as a result of you exercising any right outlined in this Statement or afforded to you under applicable law.
14. Disclosure of Your Personal Information for Marketing
California Civil Code Section 1798.83 permits California residents to request a list of personal data shared with third parties for direct marketing purposes. We do not disclose your personal information to external third parties for independent marketing use.
15. Other Important Information about Our Services
MooTon Group does not sell its products to children nor knowingly collects Personal Information from children under the age of 16. Our products and services are not directed to minors.
Third-Party Websites: Our website may contain links to external third-party platforms. MooTon Group has no control over external sites and is not responsible for their privacy policies or content.
16. How to Contact Us or Submit a Request
If you have any query or complaint about this Statement or our privacy practices, please contact us:
Email: privacy@xxxx.com
Official Website: https://www.mootongroup.com